Delivery & Returns

Delivery and Returns Policy

Effective date: 3 August 2026

At Ameer Fawad Tailoring, every order is prepared with care and attention to detail. This policy explains our delivery, cancellation, return, exchange and refund procedures.

By placing an order through https://ameerfawad.shop/, you agree to this Delivery and Returns Policy.

1. Delivery Within Pakistan

We deliver to serviceable locations throughout Pakistan using available courier partners.

Delivery availability may depend on:

Customers must provide a complete address and an active phone number to avoid delivery delays.

2. Order Processing Time

Ready-to-Wear Products

Ready-to-wear orders are normally processed within 1–3 business days after payment or order confirmation.

Estimated delivery after dispatch is generally 3–7 business days, depending on the destination and courier service.

Bespoke and Made-to-Measure Products

Bespoke, made-to-measure and personalised garments generally require 14–30 business days for production.

The completion time may vary depending on:

An estimated completion date may be provided during consultation or after the order is reviewed.

Alteration Services

Alteration timelines depend on the garment and the work required. An estimated completion time will be provided after inspection.

3. Business Days

Business days exclude Sundays, public holidays, announced closures and days affected by circumstances outside our reasonable control.

Orders placed after business hours may begin processing on the next available business day.

4. Delivery Charges

Delivery charges are calculated according to the destination, parcel size, order value and selected service.

Any applicable delivery fee will be displayed during checkout or communicated before order confirmation.

Additional delivery attempts, address corrections or remote-area services may result in extra charges.

5. Order Tracking

Where tracking is available, customers may receive a tracking number through SMS, phone, account notification or another available communication method.

Tracking information may take time to become active after the parcel is handed to the courier.

6. Delivery Delays

Delivery and completion dates are estimates unless expressly confirmed otherwise.

Delays may occur because of:

We will make reasonable efforts to provide updates where a significant delay becomes known.

7. Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate delivery information.

Ameer Fawad Tailoring is not responsible for delays, failed deliveries or additional charges caused by an incorrect or incomplete address supplied by the customer.

Contact us immediately at +92 339 0432169 if you need to correct an address. Changes may not be possible after dispatch.

8. Missed or Refused Delivery

The courier may contact you before attempting delivery.

If delivery fails because the customer is unavailable, refuses the parcel or provides incorrect contact information, the parcel may be returned to us.

Additional delivery charges may apply before the order can be dispatched again.

Repeated refusal of confirmed cash-on-delivery orders may result in restrictions on future orders.

9. International Delivery

International delivery may be offered to selected locations when available.

International customers may be responsible for:

These charges are not normally included in the product or delivery price unless specifically stated.

International delivery times may be affected by customs and local courier procedures.

10. Receiving Your Order

Please inspect your parcel as soon as possible after delivery.

Check that:

If there is a problem, contact us promptly and keep the original packaging until the matter has been reviewed.

11. Ready-to-Wear Returns

A return request for an eligible ready-to-wear product must be submitted within 7 calendar days of delivery.

After the return is approved, the product should be dispatched within the timeframe communicated by our team.

To qualify for return, the product must be:

Trying on a garment for size is acceptable, provided it remains clean, undamaged and otherwise eligible.

12. Non-Returnable Products

Unless defective, incorrectly supplied or otherwise required by applicable law, the following products are not eligible for return or exchange:

These restrictions do not remove rights relating to genuinely defective or incorrectly supplied products.

13. Bespoke Garment Fit

Bespoke and made-to-measure garments are created using approved measurements and preferences.

Minor fitting adjustments may be required after the first fitting or delivery and are considered a normal part of the bespoke tailoring process.

If the garment was made according to measurements provided by the customer, alterations required because those measurements were incorrect may involve additional charges.

If we took the measurements and the garment materially differs from the approved measurements or specifications, contact us so we can inspect the garment and offer an appropriate solution.

14. Exchanges

Eligible ready-to-wear products may be exchanged for a different size or another available product.

Exchanges are subject to:

If the replacement product costs more, the customer must pay the difference. If it costs less, the remaining amount may be refunded or adjusted according to the original payment method and applicable store procedures.

15. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, contact us within 48 hours of delivery where reasonably possible.

Please provide:

After reviewing the issue, we may offer:

The appropriate solution will depend on the product, issue and applicable law.

16. What Is Not Considered a Defect

The following will not normally be considered manufacturing defects:

17. How to Request a Return or Exchange

Before returning any item, contact us at:

Phone: +92 339 0432169
Website: https://ameerfawad.shop/

Provide your order number, reason for return and supporting photographs where relevant.

Do not send a product back until return instructions have been provided. Unauthorised returns may be delayed or refused.

18. Return Shipping Charges

If the product is being returned because it is defective, damaged on arrival or incorrectly supplied, we will assess responsibility for reasonable return-delivery charges.

For size changes, preference changes or other customer-requested returns, the customer is generally responsible for return and replacement delivery charges.

We recommend using a trackable courier service. Ameer Fawad Tailoring is not responsible for return parcels lost or damaged before reaching us.

19. Return Inspection

All returned products will be inspected before an exchange or refund is approved.

A return may be refused if the product:

If a return is rejected, the customer may be responsible for the cost of sending the product back.

20. Refunds

Approved refunds are generally processed within 7–14 business days after the returned product has been received and inspected.

Refund timing may depend on:

Original delivery charges are generally non-refundable unless the complete order was defective, incorrect or otherwise eligible under applicable law.

21. Cash-on-Delivery Refunds

Cash-on-delivery refunds cannot normally be returned in cash through the courier.

An approved refund may be issued through an available bank transfer, mobile wallet, store credit or another agreed method.

Customers may be required to provide accurate account information for the refund.

22. Order Cancellations

Ready-to-wear orders may be cancelled before processing or dispatch by contacting us immediately.

Cancellation cannot be guaranteed after an order has been packed or dispatched.

Bespoke, personalised or made-to-measure orders cannot normally be cancelled after fabric cutting, personalisation or production has begun.

Any applicable cancellation deduction will reflect work already completed, fabric committed to the order and non-recoverable transaction costs, subject to applicable law.

23. Promotional and Sale Items

Products purchased during a promotion are subject to the same eligibility conditions unless clearly marked as final sale or non-returnable.

Where an exchange is approved, the original promotional price will be used to calculate any difference.

Promotional discounts cannot be transferred to unrelated future purchases unless expressly approved.

24. Changes to This Policy

We may update this Delivery and Returns Policy to reflect changes in our services, courier arrangements, operational procedures or applicable requirements.

The latest version will be published on this page with a revised effective date.

25. Contact Us

For delivery, return, exchange or refund assistance, contact:

Ameer Fawad Tailoring
Website: https://ameerfawad.shop/
Location: Pakistan
Phone: +92 339 0432169